We want our residents to feel safe in their homes, their local communities and our extra care services, and to be protected from harm and abuse.

We're committed to doing what we can to safeguard the well-being of children, young people and adults who work with our staff, benefit from our services and receive care from us.


Safeguarding means protecting an adult’s right to live in safety, free from abuse and neglect. For children and young people, safeguarding means promoting their welfare, protecting them from maltreatment, preventing impairment of their health and development, and ensuring that they grow up in circumstances consistent with the provision of safe and effective care.

Sadly, there are many different types and patterns of abuse and neglect and varying circumstances in which abuse and neglect can take place.

Abuse may be:

  • Sexual
  • Physical
  • Financial or Material
  • Organisational abuse
  • Discriminatory abuse
  • Domestic violence
  • Modern slavery
  • Psychological abuse
  • Self neglect
  • Neglect and acts of omission
  • Hate crime.

How to report a safeguarding issue

Adult safeguarding aims to stop abuse or neglect wherever possible and to support our residents to make choices and have control over how they want to live.

Housing Solutions operates within a number of different counties and works in partnership with a large number of local authority.  Each authority has its own Safeguarding Partnership Board and local safeguarding policy.  The local authority directory can be found below   

Royal Borough of Windsor and Maidenhead 

Slough Borough Council

Reading Borough Council

Wokingham Borough Council

Bracknell Forest Council

Basingstoke and Dean



Buckingham (Marlow, High Wycombe and Aylesbury)

Oxfordshire County Council