Your Fire Safety Information – Homes with Communal Areas

Your well-being is our priority. We take the safety of our residents seriously, but fire safety is everyone’s responsibility.

We recently provided Fire Safety Information to all our residents living in homes with communal areas. Each building is different so it’s important to know what advice applies to your home.

You can find fire safety information for your home, including the fire evacuation strategy through an online platform called ‘RiskHub’. You can also view information regarding the property’s current fire risk assessment and any open actions following this assessment. To access RiskHub:

Fire safety in your home

To minimise the chances of a fire occurring, please follow the guidance below – you can help yourself and others stay safe from fire risk.

Contact Us

Please report any issues that concern you promptly. You can contact us easily via webchat on our website

To report an emergency repair (24-hour service) call our Contact Centre on 01628 543101.

Login to the Portal and take control of your account:

Book a repair, change an appointment plus much more